1. Call Center Customer Service Collector (Remote - USA)
- job post
Remote•Remote$18 an hour - Full-timeYou must create an Indeed account before continuing to the company website to apply
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Job Description
We’re seeking individuals who are personable and naturally friendly, detail-oriented, goal-driven, and excellent communicators. You will work in a fast-paced environment and utilize your exceptional customer service and negotiation skills. You will receive 4 weeks of paid training, designed to maximize your potential from the start of your employment.
Training:
Monday - Friday for the 1st 4 weeks 8:00am - 5:00pm CST
Schedule after training: Need to be flexible as office hours are Monday - Saturday 8:00am-9:00pm CST
As a Call Center Customer Service Collector, you are the first point of contact for our customers.
Responsibilities include: Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
Educating and arranging repayment schedules in order to meet department goals and deadlines
Performing collection activities in accordance with state and local collections laws to collect past due customer accounts
Why Should You Apply: You’re passionate and want to make a difference in people’s lives
You like hands-on training to set you up for success
You’re excited about being part of a collaborative team and providing ideas for process improvement and innovation
You love interacting with customers and building loyalty
You are seeking excellent training and development opportunities with higher earning potential and career advancement
You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match, and an Employer-funded Pension Plan
What is it like to be a Call Center Customer Service Collector?
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https://www.youtube.com/embed/mDFks9QxNvA
Basic Qualifications
High school diploma or equivalent
Minimum one year of experience in collections and/or customer service activities
Preferred Skills/Experience:
Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
Strong customer service/relations skills
Ability to identify and resolve exceptions and to organize and interpret information
Good verbal and written communication skills
Problem-solving/critical thinking skills
Familiarity with Microsoft Excel
Proven time-management skills
Experience in working with targets and deadlines
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources, and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans, and more, by visiting
careers.usbank.com.
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal
EEO is the Law poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the
E-Verify program.
The salary range reflected is an estimate of base pay and is for the primary location. The base pay range may vary if an offer is made for work in a different location. Pay Range: $18.00 - $18.00 - $19.80
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
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Posted 2 days ago
2. FCM - Hotel Consultant - Remote, USA- job post
Remote•Hybrid remoteFull-timeYou must create an Indeed account before continuing to the company website to apply
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Indeed's salary guide
- Not provided by employer
- $72.1K - $91.3K a year is Indeed's estimated salary for this role in Remote.
Full Job Description
Brand: FCM
Work type: Full time
Location: Virtual, Pennsylvania
Categories: Corporate & Group Travel
FCM- Hotel Consultant -Remote, USA
FCM Consulting are a global business where supplier sourcing is one of several services offered to clients. Our consulting approach is to challenge the legacy travel process with our clients and build world class travel programs.
Join FCM Consulting and help leading companies, institutions and industry bodies across the globe transform their hotel and accommodation strategies. The scale of our client engagements and the way we deliver value provides an unparalleled opportunity to grow and advance.
If you’re highly motivated and have a ‘deep passion’ for the hotel industry, then FCM Consulting is seeking you!! We’re keen to recruit a driven Hotel Consultant to join our team.
You will be responsible for expanding and maintaining our corporate clients headquartered within the Americas region. You will be active in maintaining client engagements and providing solutions in an ever-changing industry. The FCM Consulting team serve different corporate clients across various industries: FMCG, Retail, Health, Industrial, Infrastructure & Transport, Government, Construction, Telecommunications, Insurance, and many more. Our clients are varied, however when it comes to their corporate hotel program, they all have central need to outsource their sourcing and category management plans, look for cost effective accommodation solutions for their business, take an agile approach to suppliers over 1–2-year programs.
This is an exciting role that demands strong customer engagement skills coupled with a track record of being in the hotel industry for more than 5years.
To be successful in this role you will need exceptional negotiation skills, knowledge of Cvent/Lanyon, confidently navigate data, have a strong hold on Microsoft Excel and PowerPoint, and have a polished communication style.
You will be a highly commercial and proactive individual with demonstrated experience in a similar position either with a TMC, Consultancy, or Buyer. General knowledge of corporate hotel procurement practices, combined with a strong understanding of the business travel industry will be highly regarded.
KEY RESPONSIBILITIES:
As a key member of the FCM Consulting team, the Hotel Consultant will
- Develop, supply, and manage optimal accommodation solutions globally, while meeting and exceeding the expectations of the client
- Follow best practice in the areas of supplier sourcing, customer engagement, negotiations, data management, program reporting, and market intelligence
- Establish and drive category management plans and provide continuous sourcing, review clients’ hotel program expenditure and compliance volumes, provide recommendations of change and adjustment
- Lead client hotel sourcing activities engagements following agreed statement of works, developing business requirements and solutions
- Manage all sourcing deliverables through Cvent/Lanyon, including bid analysis, negotiations, reporting, supplier management, etc.
- Provide regular project status reports to client, FCM Consulting team, and other key stakeholders
- Ensure global best practices and standards are implemented and continue to evolve
- Manage client relationships, being the ‘primary face’ to the clients’ hotel programs throughout the engagement and/or duration of the hotel supplier term
- Team-up with high caliber FCM Consulting colleagues in day-to-day activities across the region and globally
The FCM Consulting services we offer are interconnected and business-relevant to allow our team members to make a point of difference. With industry experience that spans business consulting, corporate travel, strategic sourcing, procurement and more – the FCM Consulting team brings their knowledge, experience, and strong industry relations to every client engagement. Join our team and be part of an amazing journey in business travel consulting.
Benefits & Compensation:
- Discounted travel and fantastic incentives from the world's top travel providers
- Industry renowned social events and excellent company culture
- Exceptional career progression with opportunities across the globe
- Fast-track leadership program to develop the future leaders of our business
- Comprehensive leadership training career path support with business, product and leadership training
- Free and confidential advice from our in-house health, wellness and financial advisors
- Diversity & Inclusion initiatives
- Comprehensive benefits package including medical, dental, vision, 401k, life insurance, and stock options.
Our service continuum:
FCM’s Account Managers work within a value-adding service continuum, which ensures ongoing development and management of travel program in line with our core company objectives. These performance drivers enable FCM Account Managers, with input from our business partners, to better manage, control and improve the return on investment for our business partners travel spend. If you identify with this style of relationship and account management and feel you can make an impact, apply today and take your career to new heights.
Account Management may be where your career begins, but certainly not where it ends, prove yourself as an Account Manager and it could lead to managing a Team of FCM Travel Solutions Account Managers!
Important information about our application process:
FC USA recruitment is centralized for all of the US. This means that if you have submitted an application within the past 6 months, you don’t have to submit another.
FC USA is an Equal Opportunity Employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
Visit us on Facebook and get up to date information on our openings and upcoming events https://www.facebook.com/fcusacareers1
FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
Important information about our application process:
Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
FC USA recruitment is centralized for all of the US. This means that if you have submitted an application within the past 6 months, you don’t have to submit another.
FC USA is an Equal Opportunity Employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
Location: Remote, USA
#LI-REMOTE
Visit us on Facebook and get up to date information on our openings and upcoming events https://www.facebook.com/fcusacareers1
FCTG is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!
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3. Jr. Photoshop Designer (Entry level)- job post
Remote•Remote$15 an hour - Full-timeYou must create an Indeed account before continuing to the company website to apply
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About Frequence?
We’re the ones with big ideas, bold vision, and Silicon Valley-casual vibes who are passionate about solving real problems for our clients.
Frequence’s powerful software makes it easy for media companies to stay competitive in the digital advertising space. We empower experts in sales and ad design with a set of tools that allows them to efficiently deliver what would otherwise be complex advertising strategies.
Unlike other workflow software, Frequence is the most complete system on the market, connecting all aspects of digital advertising—sales, operations, and reporting—from beginning to end. We create smart, focused campaigns based on performance data from thousands of local and national media campaigns to level the playing field and make programmatic ad buying possible for smaller local businesses. The data is out there, and we want to help advertisers put it to work.
The Opportunity
You're a Photoshop wiz, always looking for new tricks and techniques. You’re unafraid of diving into new technology and methodology, while passionate about emerging industries, brands, and design trends.
We are looking for creative teammates who dream in color to join our design squad and our "Escape the Room" outings.
As a Jr Photoshop Designer, you help our team create killer digital ads for our partners and clients. As you work with advertisers, large and small, you’ll gain opportunities to help us democratize the design process.
What You Will Do:
- Create digital banner designs for our clients using our Adobe Photoshop artboard-based system.
- Conceptualize, storyboard, polish, revise, and deliver products.
- Work seamlessly with a team of designers, client managers, and partners.
Who You Are:
- An expert in Photoshop (we like artboards and smart objects). Qualified applicants must complete a proficiency test.
- Aren’t intimidated by a fast-paced, deadline-driven environment.
- Proactive communication skills.
- Possess a strong portfolio demonstrating your command of typography and graphic design.
- Have strong organizational skills and attention to detail.
- Leave your ego at the door and enjoy when others do too.
Nice to Have:
- Eagerness to take ownership
- Passion for other creative pursuits
- Extra skill in:
- Web design
- Social media design
- Motion graphics
- Video editing
- Audio editing
- Loveable, quirky, kids-at-heart welcome :)
This is a full-time position at the rate of $15 per hour. This position is eligible for overtime.
Why Frequence?
Frequence is a Top Workplace! Our people-first culture and distinctive mission set us apart from others in the industry. As our company grows, so does our need to add sharp, ambitious, and talented people to our team. We're approachable, inclusive, and encourage open dialogue within our community. This is a place where your voice matters.
Want proof that we love our people? Frequence is proud to be Certified as a Great Place to Work. We are also honored to be recognized by Bay Area News Group as a Top Workplaces Company for 2020 & 2021. And, Frequence ranked as one of the USA's fastest-growing private companies by Inc. Magazine. Join us and let’s see what we can build together.
Ways we show our love (some call them benefits):
- Competitive salary and bonuses
- Stock options at a mid-stage startup, 401K
- Health, dental and vision insurance coverage
- Generous PTO
Frequence, Inc. is an Equal Opportunity Employer. At Frequence, Inc. we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Frequence, Inc. to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.
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4. Employee Relations Consultant- job post
Toronto, OH•Remote$65,000 - $80,000 a yearYou must create an Indeed account before continuing to the company website to apply
Benefits
Location: Canada or USA Remote
We give you a world of potential
We have a unique opportunity for someone to contribute their talents and strengths as an Employee Relations Consultant.
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer, and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, colour, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely based on their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
A role you will love
This role will operate within the People Services & Delivery function and be responsible for activity across CPU business lines.
The role holder will therefore be required to work across multiple business units within the scope of their jurisdiction, each of which will have specific requirements from an Employee Relations perspective.
Accountable for the provision of Employee Relations advice and coaching to managers within the jurisdictions. To provide support and expertise to people change programs. To participate in projects to improve the offering of the ER function, or to review the compliance/ appropriateness of policies and approaches through the provision of relevant expertise.
- Case Management: Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies.
- Case Management: Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices.
- Case Management: Maintain integrity of records and documentation required for employee relations issues.
- Case Management: Partner with legal department and external advisors (where required) to solve complex ER issues and keep abreast of the changing legal landscape to ensure these are effectively implemented into company policies and procedures.
- Jurisdictional Expertise: Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organization and that jurisdictional compliance is ensured with all advice provided.
- Business Change: Deliver allocated ER activities within change programs across the organizations, collaborating with colleagues to ensure people changes are effectively managed and implemented.
- Global Policies: Provide advice and input to wider People policies to ensure regulatory/ legal compliance. Provide jurisdiction specific legal/regulatory update to global policies where local variance is required for regional compliance.
What will you bring to the role?
New thinking and great ideas are vital to our culture of growth and we’ll make sure you have the support to be a driving force for change. We encourage our people to dive in, roll up their sleeves and take on the many opportunities bound to come their way.
The role holder will manage employee cases and concerns within their jurisdictional remit and contribute as part of global project teams. There will be a number of key relationships needed in this role both internally and externally:
Internal:
- Employees
- Line Managers
- Senior Management
- Legal and Compliance Teams
- People Business Partners
External:
- External HR Forums / Groups
- External Outsourced Providers such as ER Case Management Procedures
We are looking for people with these skills:
- Relevant professional HR qualification or significant ER case management/litigation experience
- Knowledge of relevant employment law / regulatory impacts with background of implementation. US exposure preferred but open to sole Canadian exposure as well
- Effective Communication
- Knowledge of Organization would be considered a plus
- Proven ability to Manage and support Relationships across a global organization
- Consulting experience
- People Policies, Standards and Procedures is needed
This role with us really is a stand-out position and would really suit you if you have all the experience but also you will be results orientated and quality driven. You will be commercially savvy with strong analytical skills with the ability to foresee any roadblocks or issues. You will be just what we need!
If this sounds like a role and organisation, you’d love to be part of, apply today!
A company to be proud of
Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential
Rewards designed for you
Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.
Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.
Save for Your Future. We will support you along your retirement savings journey.
Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
Employee Discounts. We’ve partnered with other organizations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.
Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Compensation: $65,000.00 – $80,000.00 USD
A diverse and inclusive place to work
Computershare celebrates the diversity of our people, and we welcome applications from everyone.
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.
We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Covid-secure
We’ve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.
In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.
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5. Contact Center Agent- job post
Bridgeton, MO 63044•RemoteFull-timeYou must create an Indeed account before continuing to the company website to apply
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About the Role:
The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize the basic applications and resources to determine customer requirements, and resolution. They will resolve internal and external customer issue via calls or email.
Schedule: *Second Shift* 2PM – 10:30PM
Roles & Responsibilities:
- Handle inbound calls from customers or technicians 24/7/365. Able to dispatch when necessary
- Gather vital details from customers or technicians related to the reason for the call, and identify the appropriate course of action needed to handle the call
- Enter vital details related to service calls in to the appropriate application, determining the priority of the service call, and setting the customers’ expectations
- Handle follow up and escalation of service calls when applicable
- During non-business hours, weekends, and holidays monitor and dispatch service calls to technicians using the on-call application, and escalating when necessary
Requirements:
- At least one year Customer Engagement
- High School or GED
**You will be eligible for a hybrid-remote work schedule**
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more
Hussmann is a subsidiary of Panasonic USA. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents as well as 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non merit-based factor.
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